DOWNLOADS & REFUNDS

Download Policy

A download for all online instruction PDFs will be emailed to you upon check out. 

Refund Policy

Cancellation for a full refund requires 7 days notice prior to start date.  Students with less than 7 days notice will receive their refund in the form of store credit and may transfer to another class or spend it in store. It never expires and can be used at anytime. If you no show to a class, there is no refund.

Silversmithing Level One, Two and Casting Classes

Due to the popularity of our silversmithing level one, two and casting classes, If you cancel with less than 7 days notice and your spot cannot be filled there will be a $65 fee taken off your credit. We will do our best to fill your spot with our wait lists. 

If you have covid symptoms and give us 24 hours notice your class registration will be credited for a future date. There are no refunds if  you no show to a class or do not give us notice. 

For many of our classes to run, a minimum of 2 students need to be registered. If there are not enough students registered 7 days prior to the class start date, the class will be canceled. Any paid students will have the option to schedule a private lesson with the instructor, be moved to a new class date, or be refunded the class fee. 

Visiting Artists - Once their class is confirmed to run, a visiting artist’s class fees are non-refundable. These instructors have been booked with flights and hotels once the required number of students have registered. Cancellations made with less than the required notice will forfeit the entire fee. Sorry, no exceptions

Once you have attended and started a class but cannot finish the rest of the dates, your spot cannot be filled and cannot be refunded. 

Contact classes@bedrocksupply.ca or 780-434-2040 for further information.