DOWNLOADS & REFUNDS
A download for all online instruction PDFs will be emailed to you upon check out.
Cancellation of a class requires 7 days notice prior to start date. Students will receive their refund in the form of store credit and may transfer to another class or spend it in store. It never expires and can be used at anytime.
In the case of Covid or sickness your class fee will be put on account for a future class or store credit. This never expires.
Due to the popularity of our Silversmithing Level 1/2 and Casting Classes, If you cancel with less than 7 days notice and your spot cannot be filled there will be a $65 fee taken off your credit. We will do our best to fill your spot with our wait lists.
For many of our classes to run, a minimum of 2 students need to be registered. If there are not enough students registered 7 days prior to the class start date, the class will be canceled. Any paid students will have the option to schedule a private lesson with the instructor, be moved to a new class date, or be refunded the class fee.
Visiting Artists - Once their class is confirmed to run, a visiting artist’s class fees are non-refundable. These instructors have been booked with flights and hotels once the required number of students have registered. Cancellations made with less than the required notice will forfeit the entire fee. Sorry, no exceptions
Contact firstname.lastname@example.org or 780-434-2040 for further information.